Question 1 A. total factor sampling. B. acceptance sampling. C. in-process sampling. D. None of the above Question 2 A. strategic commitment from top managers. B. changes in operations methods.

Question 1 A. total factor sampling. B. acceptance sampling. C. in-process sampling. D. None of the above Question 2 A. strategic commitment from top managers. B. changes in operations methods. C. improving the quality of materials. D. employing new forms of technology. Question 3 A. The capacity decision B. The product-service mix decision C. The facilities layout decision D. The facilities location decision Question 1 Sales forecasting, economic forecasting, and environmental analysis are examples of the control of: A. physical resources. B. human resources. C. information resources. D. financial resources. Question 2 Equipment control is an important aspect of which area of control? A. Physical resources B. Human resources C. Information resources D. Financial resources Question 3 When classifying controls on the basis of the resources involved, we find that one class of resources is related to the control of all other resource classes as well. Which resource class overlaps all other classes? A. Physical resources B. Human resources C. Financial resources D. Information resources Question 1 A company that carefully evaluates job applicants is using __________ control. A. screening B. cybernetic C. postaction D. preliminary Question 2 type of control is exercised when assembly line workers check their work as they assemble the components? A. Screening control B. Preliminary control C. Postaction control D. Human resources control Question 3 Which of the following is a characteristic of screening controls? A. Take place during the transformation process B. Involve interviewing potential employees C. Are the same as preliminary controls D. Determine organizational flexibility Question 1 Which of the following financial documents shows a listing of all the organization’s assets and liabilities at a given point in time? A. Balance sheet B. Balance sheet budget C. Income statement D. Revenue budget Question 2 The ratios that assess the ease with which the assets of the organization can be converted into cash are: A. liquidity ratios. B. profitability ratios. C. debt ratios. D. None of the above Question 3 The purpose of bureaucratic control is to: A. enhance employee participation in the control function. B. produce performance above minimum acceptable standards. C. get employee compliance. D. increase group performance. Question 1 Organizations make the decision to have a centralized or decentralized international control system when they are addressing issues of __________ control. A. operational B. strategic C. financial D. bureaucratic Question 2 Which of the following financial documents shows a listing of all the organization’s assets and liabilities at a given point in time? A. Balance sheet B. Balance sheet budget C. Income statement D. Revenue budget Question 3 When classifying controls on the basis of the resources involved, we find that one class of resources is related to the control of all other resource classes as well. Which resource class overlaps all other classes? A. Physical resources B. Human resources C. Financial resources D. Information resources

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